Digital Delivery Policy

Last Updated: May 2026

Thank you for shopping at The Digital Crate.

This Digital Delivery Policy explains how our digital products are delivered after purchase.

Digital Products Only

All products sold on The Digital Crate are digital products delivered electronically.

We do not sell or ship physical products unless explicitly stated otherwise on the product page.

After successful payment, customers will receive access to their purchased products through one or more of the following methods:

Most digital products are delivered instantly after successful payment confirmation.

In rare cases, delivery may take a few minutes depending on:

If you do not receive your product or experience any issues accessing your files, please contact our support team.

Support Email:

Please include your:

Our team will work to resolve the issue as quickly as possible.

Customers are responsible for providing a valid email address during checkout to ensure successful delivery.

Please also check your spam or promotions folder if you do not receive your download email.

Some digital products may require specific software or applications to use properly, such as:

Any special requirements are usually mentioned on the product page.

Products will only be delivered after successful payment confirmation.

If your payment fails or remains pending, product access may not be granted until the transaction is successfully completed.

If you have any questions regarding digital delivery or product access, please contact:

We typically respond within 24 business hours.